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Peggy Hinsch, a Flight Attendant Trainer at The Travel Academy, offers students the opportunity to learn from an instructor who shares her 16 years of experience working as a flight Attendant and Flight Attendant Trainer. After graduating from the University of Wisconsin in Eau Claire, Wisconsin with a Bachelors of Arts degree in Communications and Business Administration, Peggy followed her passion for travel and began her career with Northwest Airlines.

 

Peggy brings to our students her real-life experience of working as a flight attendant, flying domestic and international flights out of Detroit, San Francisco, and Minneapolis. After just two years with Northwest Airlines, Peggy was selected to instruct for Northwest Airlines in the Flight Attendant Recurrent Training program as well as the Initial Flight Attendant Program.

 

She equips The Travel Academy trainees with the knowledge of airline terminology, hands-on and ground school aircraft training, and emergency management preparation training so that the student can go on to successfully complete flight attendant training for any airline and earn their wings. In addition to her corporate training career at Northwest Airlines, Peggy's substitute teaching experience provides students with an instructor with a proven ability to make the classroom fun and conducive to learning, while considering all learning styles and learning disabilities that students may face.  

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Wendy Boles, a Flight Attendant trainer, joined The Travel Academy team with 17 1/2 years of experience in the airline industry as a Flight Attendant, Purser, and a trainer in the Annual Recurrent Training department while working at Northwest Airlines (Delta). As an Annual Recurrent Instructor, Wendy taught Flight Attendant emergency procedures, smoke filled cabin drills, aircraft door operations, decompressions, ditching drills, and proficiency checks on emergency equipment.

 

Wendy has experienced international travels in many countries such as; India, Holland, England, Germany, France, Japan, China, Philippines, Manila, Korea, Haiti, South Africa, Switzerland, and Mexico. With Wendy's enthusiasm for excellent customer service and her many letters of recommendations from her satisfied passengers. She will bring our students a wealth of knowledge in the travel industry. In her spare time, she is a motivational speaker and has motivated many men and women with her upbeat, enthusiastic words of encouragement through conferences around the world.

 

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 Kirk Hall, a Flight Attendant Trainer, is new to The Travel Academy team. Kirk has been a flight attendant for 32 years! He has been a flight attendant instructor, a recurrent training instructor, and a flight attendant recruiter at Northwest Airlines (Now Delta). As an instructor, Kirk taught emergency equipment management, in-flight security, cabin evacuations, door operation, high-altitude flying/decompression, and many other duties. Kirk also was an initial operating experience instructor, traveling with flight attendant candidates on international and domestic flights, guiding the candidate through the on-board experience of the flight attendant position.

Prior to becoming a flight attendant at Delta Airlines, Kirk was a Sergeant in the US Army stationed in Germany as an intelligence specialist/section chief, during the "cold war". He was selected as a Soldier of the Year finalist from his intelligence battalion in 1979. He "discovered" the flight attendant position traveling home on a military charter flight from Germany.

Kirk has a great passion for the flight attendant career, having received many customer commendations and Delta instructor awards. He will give students of The Travel Academy his intimate knowledge of the flight attendant job and all that it encompasses.

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Mary Ann Brooks, a Flight Attendant Trainer comes to The Travel Academy with over 25 years of experience in the airline industry. Starting her career as a flight attendant, she was also one of the early supporters and participants in founding the Association of Flight Attendants as well as being the union representative for her domicile. Mary Ann then went into management holding positions of supervisor, assistant manager, manager, and director for several different airlines. She was part of the startup management team for America West and MGM Grand Air (an all First Class carrier with service between Los Angeles and new York, as well as charter service).

After a successful airline career, Mary Ann became a public speaker and traveled around the United States and Canada providing informational and motivational seminars for Duns and Bradstreet's Business Education Services department. This gave her an opportunity to meet thousands of people each year and to travel to all 50 states.

"The job as an instructor at The Travel Academy is perfect for me. Being able to share my love of the travel industry with people eager to learn. It doesn't get any better than that!"

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