Miss Julie, one of The Travel Academy’s esteemed faculty members, was a flight attendant for many years. Now she delivers some of the best flight attendant training that aspiring flight attendants can find.
However, before teaching at a flight attendant school, she had her share of difficult passengers. She has compiled a list of her four most “hard-to-handle” clients. Enjoy!
4. A business traveler who demanded that a Diet Coke, chilled to a certain temperature, be in the mini-bar in his hotel room when he arrived.
3. A young woman who kept grabbing my arm asking for help when I passed her. It was a full flight and I was the lead and very busy. I apologized to her and said I would be back to help her as soon as I could. When I was able to see what she needed, she pointed to her napkin, that was on the floor by her feet, and asked me to pick it up!
2. A business traveler who, every time he booked a flight, requested a seat on the sunny side of the plane at take-off. (I am not kidding)
1. A client who was mad at me, the airline and everyone because his flight to Las Vegas was cancelled due to a blizzard. He had to fly out Friday morning instead of Thursday night. He threw a fit when it happened and again when he returned. He wanted his money back because he lost a night of his vacation. When the airline told him they would not reimburse him he came back to me, and I had to tell him the same thing. He told me he was going to come over to our office and hit me in the head with a baseball bat! He never showed up, but we called the police. They found him and had a talk with him. They asked me if I wanted to press charges, but I said no. I just wanted him to go away. I found out a couple of months later that the reason he was so mad and freaked out on me was because the woman he took on the trip was his girlfriend and his wife found out about it!