Ticket and Gate Agents
Ticket and Gate Agents assist passengers with checking in, checking their bags, and boarding and disembarking aircrafts. They also handle seat assignments, collecting boarding passes, and verifying passenger manifests. Ticket and Gate Agents are sometimes also referred to as Customer Service Agents or Cross-Utilized Agents, and must be detailed and customer service oriented.
As a Ticket or Gate agent, you will use a GDS sytem like Worldspan, which you will learn hands-on in class, to perform the duties of assigning seats and checking in passengers. Airlines are always hiring for this position, and it is a good way to get valuable experience working in aviation while staying on the ground!
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